Shipping policy
Aevro Shipping Policy
Effective date: August 2, 2026
Thank you for choosing aevro. We aim to provide clear and reliable information about the processing, shipment, and delivery of your order.
Order processing
Orders are generally processed within 1–2 business days after payment is successfully completed.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.
Processing time is separate from shipping time.
Estimated shipping time
After your order has been processed and dispatched, estimated delivery within the contiguous United States is:
3–5 business days
Delivery estimates begin when the carrier accepts the package, not when the order is placed.
The estimated total timeframe is therefore generally:
1–2 business days for processing, followed by 3–5 business days in transit.
These are estimates rather than guaranteed delivery dates. Weather, carrier disruptions, holidays, address issues, and other circumstances outside our reasonable control may occasionally affect delivery.
Order tracking
When tracking information becomes available, you will receive a shipping-confirmation email at the email address provided during checkout.
Please allow up to 48 hours for the carrier’s tracking page to display movement after the shipping confirmation is sent.
If tracking has not updated after several business days, contact us at:
eriq3@outlook.com
Include your order number so we can assist you.
Shipping locations
We currently ship to eligible addresses within:
United States only
We do not currently ship to:
[P.O. boxes, military addresses, Alaska, Hawaii, U.S. territories, or other excluded destinations—only include exclusions that genuinely apply].
Shipping availability and charges are displayed during checkout.
Shipping charges
Shipping charges, when applicable, are calculated and displayed before you complete checkout.
If you offer free shipping, replace the sentence above with:
Standard shipping is complimentary for eligible U.S. orders. Any upgraded shipping options and associated charges will be displayed during checkout.
Do not advertise free shipping until you have included the supplier’s shipping cost in your product pricing or confirmed that the supplier ships free.
Address accuracy
Customers are responsible for entering a complete and accurate delivery address during checkout.
Please contact us immediately at eriq3@outlook.com if you notice an address error. We cannot guarantee that an address can be changed after an order has entered fulfillment.
Aevro is not responsible for delays or failed delivery caused by an incorrect or incomplete address submitted by the customer. If an order is returned to sender, additional shipping charges may apply before it can be resent.
This does not affect remedies available when the delivery problem resulted from our error.
Delayed orders
Occasional delays may occur after an order has been dispatched.
If we become aware that your order cannot be shipped within the timeframe originally communicated, we will contact you with the available options. Depending on the circumstances and applicable law, you may be offered the choice to:
- Accept a revised shipping timeframe.
- Cancel the affected unshipped order.
- Receive a refund for the affected unshipped item.
The FTC requires sellers that cannot meet an advertised shipment period to follow applicable delay-notification, consent, cancellation, and refund requirements.
Lost packages
If tracking shows no delivery and your package appears to be lost, contact us at eriq3@outlook.com with your order number.
We will review the tracking information and work with the carrier or fulfillment partner to investigate the shipment. Depending on the outcome, an appropriate replacement or refund may be issued.
Packages marked as delivered
If tracking shows that a package was delivered but you cannot locate it:
- Confirm that the shipping address on your order is correct.
- Check around the delivery location.
- Ask members of your household or nearby neighbors.
- Allow one additional business day, as some carriers scan packages shortly before physical delivery.
- Contact the carrier and then email us if the package remains missing.
We will make reasonable efforts to help investigate, but the resolution will depend on the carrier’s findings and the circumstances of the delivery.
Damaged or incorrect orders
Inspect your order after delivery.
Contact us at [support email] within 7 days of delivery if your item arrives damaged, defective, or different from what you ordered.
Include:
- Your order number.
- A description of the issue.
- Clear photographs of the product.
- Photographs of the packaging and shipping label when relevant.
Qualifying damaged, defective, or incorrect orders will be handled according to our Return and Refund Policy and applicable law.
Separate shipments
Orders containing multiple items may arrive in separate packages. When this happens, you may receive more than one tracking number and packages may arrive on different days.
You will not be charged additional shipping solely because we divide an order into separate shipments.
Order cancellations
Contact us as soon as possible at eriq3@outlook.com if you need to cancel an order.
We cannot guarantee cancellation once an order has entered processing or fulfillment. If the order has already shipped, our Return and Refund Policy will apply.
Contact us
Questions about shipping may be directed to:
Aevro.
Email: eriq3@outlook.com
Website: www.aevroshop.coM
Before publishing
Replace every bracketed field and confirm these facts inside AutoDS:
- The supplier’s processing time.
- Whether delivery truly takes 3–5 business days.
- The product’s shipping origin.
- Whether tracking is provided.
- Whether Alaska, Hawaii, military addresses, and P.O. boxes are supported.
- How lost, damaged, and returned packages are handled.